Our Background
Personal Profile
I am a hospitality professional turned entrepreneur with over four years of experience in the hotel and cruise ship industry. I have worked as a bar service personnel (mixologist & Barista) onboard a cruise ship, as well as a waitress, hostess, and bush breakfast manager in Masai Mara, where I developed strong customer service, teamwork, and leadership skills.
Today, I run a food processing business specializing in fire-roasted, caramelised, and chocolate-coated nuts, including macadamia, peanuts, and cashews & Superfoods. I combine my hospitality experience with a passion for quality and excellence to deliver premium products that meet high standards of taste and presentation.
Joan Gracious Omondi - Fortain
Education
2011-2014
Utalii College
KENYA
I am a graduate of Kenya Utalii College, where I specialized in Food & Beverage Service and Sales. My training provided me with a strong foundation in hospitality operations, customer service excellence, and sales techniques within the food and beverage industry.
During my studies, I gained practical skills in service standards, product knowledge, and guest experience management, which have played a key role in shaping my professional journey in both the hospitality sector and my current entrepreneurial ventures.
