Macadamia Fire Roasted & Caramelised Milk Chocolate

🔄 Returns & Refunds

We take pride in delivering fresh, high-quality nut snacks and nut butters. If something isn’t right, we’re here to help.

✅ When You Can Request a Replacement or Refund

We’ll gladly assist if:

• You received the wrong item

• Your order arrived damaged or leaking

• The product was not in good condition upon delivery

⏱️ Timeframe

Please contact us within 24–48 hours of receiving your order so we can resolve the issue quickly.

📸 What We Need From You

To help us process your request, kindly share:

• A photo of the product

• A short explanation of the issue

• Your order number

💰 Refunds or Replacements

Once approved, we will:

• Send a replacement product, or

• Issue a refund via your original payment method

🚫 Important Notes

• For safety reasons, we cannot accept returns of opened food products

• Please ensure your delivery details are correct when placing your order

📞 Need Help?

We’re always happy to assist:

• 📧 Email: info@pure-nutritions.com

• 📱 WhatsApp: +254 112 455363